| 7:30 a.m. – 7:00 p.m | Registration and Vendor Hall Open |
| 7:30 a.m. – 8:45 a.m. | Breakfast |
| 8:00 a.m. – 8:30 a.m. | TMT (CEO) “ What Every MSP Must Be Offering In Their Service Stack To Serve Their Clients And Remain Competitive In 2024” (Will Nobles)
TMT (Sales) “The MSP’s Secret Weapon For Eliminating Fee Resistance And Crushing Cheaper Competitors” (Aaron Leicht And Allison Foelber) TMT (CEO) “How To Use Low-Priced PEN Tests To Sell Multimillion-Dollar Co-Managed And MSSP Services” (David Javaheri) TMT “Life After Full-Time Work: What’s Next? Five Essential Steps To Design Your Ideal Future Now!” (Sarah O’Connell) TMT (CEO) “Secrets To Hiring A Top Performing Tech And Operations Team (Mike Bazar) TMT (Marketing) “Maximizing Productivity And Profitability: The Power Of Fractional Marketing For Top Msps” (Danny Hawman And Hannah Butler) TMT (Sales) REPLAY: “The Strategic Prospecting Blueprint: What Activities Your Outside Sales Rep Must Do To Secure New Clients” (Sitima Fowler) |
| 12:15 p.m. – 12:45 p.m. | Augmentt “Demonstrate, Don’t Argue – How To Increase Profitability And Efficiency With M365 Managed Security Services” (George Smith)
Reinvent Telecom “Reinvent Cobranded Or How Msps Can Learn To Stop Worrying And Love Selling Voip” (David Ansehi) Netlogic My 365 “How We Made 6 Figures In 2023 Implementing Microsoft 365 Our Way” (Nicolas Tessitore) Dunlap Bennett & Ludwig “Identifying The Fembots: Avoiding Attractive Pitfalls To Keep Your Company Shagadelic In 2024” (Jennifer Morris, Wright Lewis, Aaron Jackson) IT Complete, The Kaseya Platform “Datto Networking: Elevating Growth Through Integrations And Purpose-Built Equipment” (Brian Doty) Phoenix Technologies “How Firmguard Can Secure Your Client’s Firmware And Increase Your MRR” (Amet Dhillon And Ken Siegler) Cloudradial “Adding Revenue Without Adding Cost” (Ted Roller) |
| 12:45 p.m. – 1:00 p.m. | Break |
| 1:00 p.m. – 1:30 p.m. | Cyberfox “Best Of Both Worlds: Privileged Access Management” (Bill Morgan And Danielle Kostadinovich)Cytracom “That’s SASE, Baby! POWER Up Your Sales With The New Standard In Cloud-Based Networking And Security” (John Tippett)Flexpoint “Getting Paid Is A Waste Of Time And Money” (Victor Lopez) Monjur “Navigating The AI Revolution: The Importance Of Specialized Contracts For Managed AI Services” (Rob Scott) IT Complete, The Kaseya Platform “MSP Mastery 2024: Top 10 Tactics For Business Triumph” (Miles Walker) TMT (Marketing) “The Referral Contest That Generated 75 Referrals And 18 New Clients In 3 Months” (Hunter Farlow) TMT (Sales) “How To Find, Hire And Manage A High-Performing SDR” (Mike Cosper, Angel Nowlin, Missy Vega) |
| 8:30 a.m. – 9:00 a.m. | Break |
| 9:00 a.m. – 10:25 a.m. | General Session “Propel Your MSP’s Growth Through The Art Of Storytelling” (Don Miller) |
| 10:25 a.m. – 10:35 a.m. | Platinum Sponsor Quickfires On Main Stage
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| 10:35 a.m. – 10:45 a.m. | General Session “Cybersecurity Strategies With Threatlocker” (Rob Allen) |
| 10:45 a.m. – 11:10 a.m. | Break |
| 11:10 a.m. – 12:30 p.m. | General Session “Better Your Best: Million Dollar Marketing Blueprints For Msps: See 5 Of Our Most Successful, Fastest-Growing Clients Reveal The Marketing And Sales-Generating Campaigns They’ve Implemented In Our Better Your Best Session” (Dave Rendall) |
| 12:30 p.m. – 1:45 p.m. | Attendee Lunch |
| 12:30 p.m. – 1:45 p.m. | Producers Club Exploratory Lunch |
| 12:30 p.m. – 1:45 p.m. | Photos With Our “Austin Powers” Sponsored By Coro |
| 1:45 p.m. – 2:15 p.m. | TMT (CEO) “How To Determine The Profitability Of Each MSP Client So You Don’t Lose Money Blindly On Your Biggest Clients” (Paul Cissel)
TMT (Marketing) “It’s Not About Price, It’s About Trust: Hear From Top Msps On How They Close Deals Without Price Objections” (Danny Hawman) TMT (Sales) “How To Onboard, Train And Manage Your SDR For Maximum Performance And Minimum Headaches” (Ray Green And Missy Vega) TMT (Sales) “What Is MAP? How Msps Leverage Organization And Automation To Scale Fast” (Chae Gardner) REPLAY ON THURS TMT (Sales) “Get New Clients The Easy (And Almost FREE) Way By Partnering With Insurance Agents” (Rusty Goodwin) TMT (Sales) “How To Increase Your Bottom Line By 25% To 50% WITHOUT Adding A Single New Client Using Proper Account Management” (Aaron Leicht) |
| 2:15 p.m. – 2:30 p.m. | Break |
| 2:30 p.m. – 3:00 p.m. | Threatlocker “How To Create Malware And How A Zero Trust Approach Can Protect” (Rob Allen)
Galactic Advisors “Increase Your Margins By 80% In 6 Months Or Less” (Bruce Mccully) Pia “AI Vs. RPA Or Both? Best Of Both Worlds. The Difference: Your Options, Your Choices, But How The Heck Do You Decide?” (Tim Coach) IT Complete, The Kaseya Platform “Transforming Compliance Challenges Into Profitable Ventures – Peer Success Stories Unveiled!” (Greg Jones) Todyl “5 Ways Security Stack Consolidation Enables Msps To Grow Faster Than The Competition” (Dan Candee) |
| 3:00 p.m. – 3:15 p.m. | Break |
| 3:15 p.m. – 3:45 p.m. | Scalepad “An IT Hero In The Making: An Origin Story” (Eric Torres)
Blackpoint Cyber “Are You Risking It All On A Disjointed Security Stack?” (Mike Estep And Tom Glover) BLOKWORX “Beyond Damage Control: The Top 5 Secrets To Banishing The Remediation First Mindset And Actually Preventing Cybersecurity Disasters” (Mike Hornsby) IT Complete, The Kaseya Platform “Unveiling Cyber Warfare: Channel Shakeup In 2023” (Matt Scully) Coro “The Evolution Of Cybersecurity” (David Converse) Jumpcloud “All-In-One Security Platform For Msps” (Rob Mcgrath) IT Complete, The Kaseya Platform “The Hidden And Dangerous Security Risk Impacting 73% Of Your Customers – And How To Fix It!” |
| 3:45 p.m. – 4:15 p.m. | Break |
| 4:15 p.m. – 5:15 p.m. | General Session “How To Build An Unstoppable Team.” (Mike Michalowicz) |
| 5:15 p.m. – 5:50 p.m. | General Session “The 3 Critical Decisions Every CEO Must Make To Get To The Top 1% Of Their Industry” (Robin Robins Interview With Fred Voccola) |
| 5:50 p.m. – 7:00 p.m. | Pub Crawl (Sponsor Hall) |