| 9:00 a.m. – 6:30 p.m | Registration and Vendor Hall Open |
| 11:00 a.m. – 12:00 p.m. | Lunch |
| 11:45 a.m. – 12:45 a.m. | Nerdio Pre-Conference Workshop #1 “Everything You Need To Know About AVD And W365” (Tony Cai) |
| 12:15 p.m. – 12:45 p.m. | Augmentt “Demonstrate, Don’t Argue – How To Increase Profitability And Efficiency With M365 Managed Security Services” (George Smith)
Reinvent Telecom “Reinvent Cobranded Or How Msps Can Learn To Stop Worrying And Love Selling Voip” (David Ansehi) Netlogic My 365 “How We Made 6 Figures In 2023 Implementing Microsoft 365 Our Way” (Nicolas Tessitore) Dunlap Bennett & Ludwig “Identifying The Fembots: Avoiding Attractive Pitfalls To Keep Your Company Shagadelic In 2024” (Jennifer Morris, Wright Lewis, Aaron Jackson) IT Complete, The Kaseya Platform “Datto Networking: Elevating Growth Through Integrations And Purpose-Built Equipment” (Brian Doty) Phoenix Technologies “How Firmguard Can Secure Your Client’s Firmware And Increase Your MRR” (Amet Dhillon And Ken Siegler) Cloudradial “Adding Revenue Without Adding Cost” (Ted Roller) |
| 12:45 p.m. – 1:00 p.m. | Break |
| 1:00 p.m. – 1:30 p.m. | Cyberfox “Best Of Both Worlds: Privileged Access Management” (Bill Morgan And Danielle Kostadinovich)Cytracom “That’s SASE, Baby! POWER Up Your Sales With The New Standard In Cloud-Based Networking And Security” (John Tippett)Flexpoint “Getting Paid Is A Waste Of Time And Money” (Victor Lopez)Monjur “Navigating The AI Revolution: The Importance Of Specialized Contracts For Managed AI Services” (Rob Scott)IT Complete, The Kaseya Platform “MSP Mastery 2024: Top 10 Tactics For Business Triumph” (Miles Walker)TMT (Marketing) “The Referral Contest That Generated 75 Referrals And 18 New Clients In 3 Months” (Hunter Farlow)TMT (Sales) “How To Find, Hire And Manage A High-Performing SDR” (Mike Cosper, Angel Nowlin, Missy Vega) |
| 1:15 p.m. – 2:15 p.m. | Nerdio Pre-Conference Workshop #2 “Managing And Deploying Applications And Intune Endpoints With Nerdio” (Tony Cai) |
| 1:30 p.m. – 1:45 p.m. | Break |
| 1:45 p.m. – 2:15 p.m. | Cyberqp “The Spy Who Hacked Me: Cyber Horror Stories From A Real MSP” (Jim Jessup And Cynthia Schreiner)
Pax8 “The Future Of The Cloud Marketplace” (Rob Rae) Mailprotector “Next-Gen Email Security: The Paradigm Shift You Can’t Afford To Ignore” (David Setzer) IT By Design “Goal Setting: Aligning Your Team’S Individual Goals With Corporate Strategy” (Kam Kaila) Quoter “The Answer To Unlocking More Revenue? A Simplified Quote-To-Cash Process” (Scott Bauer And Eric Torres) TMT (Marketing) MAP CLIENTS ONLY: “MAP It Out – MAP’s Roadmap, Keap Updates And Dealing With Spam” (Danny Hawman And Chae Garder) TMT (CEO) “Compliance Shifts In 2024 That’ll Radially Change How You And Your Clients Do Business” (Jon Deperro) |
| 2:15 p.m. – 2:30 p.m. | Break |
| 2:30 p.m. – 3:00 p.m. | Helpdesk.Tech “The SECRET To Attracting, Hiring, Training And KEEPING Great Level 1 Help Desk Techs” (J. Colin Petersen)
Intermedia “Cloud Now – Is Your Phone System Putting Your Business On Hold?” (Amy Byrd) Compliancy IT “Msps And CMMC: Get Compliant, Or Get Fired” (Leia Kupris Shilobod) Field Effect “Beer – And What It Has To Do With The Success Of Your MSP” (Shea Cole) IT Complete, The Kaseya Platform “Mastering The Art Of The Sell: A Multi-Million Dollar MSP Exit Case Study” (Frank Debenedetto) TMT (Marketing) “The Digital Marketing Plan One MSP Used To Generate 31 New Clients In A Year” (Mike Stodola) REPLAY ON THURS TMT (Sales) “The Strategic Prospecting Blueprint: What Activities Your Outside Sales Rep Must Do Secure New Clients” (Sitima Fowler) REPLAY ON THURS |
| 2:30 p.m. – 3:30 p.m. | Nerdio Pre-Conference Workshop #3 “Deploying And Managing Microsoft Defender For Business” (Tony Cai) |
| 3:00 p.m. – 3:15 p.m. | Break |
| 3:15 p.m. – 3:45 p.m. | Crewhu “Badass Customer Experience 100% Of The Time” (Stephen Spiegel)
Mspbots “How Msps Use Mspbots To Improve The Service Operation Management And Ticket Dispatching Efficiency By 30%-80%” (Daniel Wang) IT Complete, The Kaseya Platform “Simplified Business Continuity: Kaseya’s Solution For Smbs/Smes” (Jack Cooke) Ovhcloud “The World Needs A Different Approach To Cloud” (Jeffrey Gregor) TMT (Marketing) “FREE MONEY: How To Get Your Vendors To Give You Thousands Of Dollars In MDF To Pay For Your Marketing” (Tonya Gentry) TMT (Marketing) “How To Build A High-Quality List Of Prospects In 90-Days Or Less” (Adam Spencer) TMT (Marketing) “AI Tools That’ll Make Your Marketing Better, Faster And Easier Than You Ever Thought Possible” (Mike Stodola) REPLAY ON WED |
| 3:45 p.m. – 4:00 p.m. | Break |
| 4:00 p.m. – 4:30 p.m | Opentext Cybersecurity “The Future Is Now: Are You AI Ready?” (James Waters)
Auvik “How To Drive More Revenue Across Your Sales And Service Portfolio With Network Assessments” (Nolan Greene) IT Complete, The Kaseya Platform “Rapidly Boost Your Business Maturity: Expert Insights For MSP Profitability In 2024” (Greg Jones) Rewst “Unlocking Growth With The MSP Automation Blueprint” (Aharon Chernin) |
| 4:30 p.m. – 5:30 p.m. | Networking Break |
| 5:30 p.m.– 6:30 p.m. | Opening Night Welcome Reception (Sponsor Hall) |
| 6:30 p.m. – 8:00 p.m. | Opening Night General Session “Discover How All Highly Effective Entrepreneurs Organize Their Time, Efforts And Focus To 10X Their Results” (Part 1) (Robin Robins) |
| 8:00 p.m. – 8:15 p.m. | General Session “The Value Proposition: Why Pricing Strategically Is Essential For Your Business Success” (Michael Depalma And Greg Jones) |
| 8:15 p.m. – 8:30 p.m. | Closing Announcements “The Value Proposition: Why Pricing Strategically Is Essential For Your Business Success” (Michael Depalma And Greg Jones) |